Frequently Asked Questions (FAQs)
-About Refunds
-About new teams
-About the Photo Gallery
-About the team Message board and Cougar Conversations
-About the team Practice page
-About the team Roster page
-About the Games, Tournaments, or Meets page
-How do I get my new team set up on this web site?
-As a new coach or team coordinator, what do I need to know about this web site?
-How do I navigate to see pictures in the Gallery?
-What happens to the gallery registration information?
-How do I view/add/delete pictures on/to/from the photo gallery?
-How can I add information, suggest changes, corrections to my team pages or other pages on this web site?
-How do the Team Message board and Cougar Conversations work?
-How can I request adding a link to the "Links" page?
About Refunds
Q: What is the policy for refunds?
A: There will be NO refunds once your player is on a roster because costs are based on number of players in the program. If your player is INJURED and unable to play (doctor's note required) an attempt will be made to pay a prorated refund if money is available at the END OF THE SEASON ONCE ALL BILLS ARE PAID. There are NO exceptions to this.
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About New Teams
Q: As a new coach or team coordinator, what do I need to know about this web site?
A: Each team on the web site has a group of team web pages. The team pages include: team message board, roster, practice schedule, and game/tournament schedule. It is each team's responsibility to make sure the information posted on their web pages is accurate. Changes/corrections can be sent in via the "Send Info For Web Page" and "Send Scores" links on nearly every page. Use the Team Message Board for immediate posts for your team. The other pages will be updated within 48 hours of you sending in info to the webmaster. A password is required to view the photos in the photo gallery. There is also a Admin password to delete entries on the team message board. These passwords will be e-mailed to the coach as soon as the coach's e-mail address is submitted for the team web page. The coach will be set up as the moderator for the team message board, unless a team coordinator is designated.
Q: How do I get my new team set up on this web site?
A: Before the season starts, a basic set of pages will be created for each team. In order to get the proper information on the pages, the coach or team coordinator needs to send in the information to the webmaster of the web site. It will then be posted on the web page within 48 hours. The easiest way to do this is to use the "Send Info For Web Page" on every team's web page and the "Links" page.
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About the Team Message Board and Cougar Conversations
Q: How does the team message board and Cougar Conversations work?
A: Anyone can post a message to either of these message boards. Use the Team message board for team specific questions/comments and use the Cougar Conversations board for general Capital Area Cougars comments and announcements. You'll want to check both throughout the season to stay up-to-date. To add a message, click on the red "here" in the top header of the board. To delete a message, click on the red circle to the right of the message. You'll need the Admin password to delete a message. You can get it from your coach or team coordinator.
About the team Practice page
Q: Why doesn't the team practice page have the current schedule?
A: The Practice Schedule page should be used for regularly scheduled practices. Use the team message board to post changes and additions to the practice schedule. This is done because changes and additions cannot always be posted to the Practice page as quickly as needed. The team message boards are updated immediately. If there is a recurring practice schedule, it needs to be submitted to the webmaster via the "Send Info For Web Page" link in order to get it on the Practice web page.
About the team Roster page
Q: The information on our team roster is incomplete or incorrect.
A: The information on the roster pages is posted when it is received by the webmaster via the "Send Info For Web Page" or the "Setup New Team" links. This needs to be done by the coach or team coordinator at the start of the season. Anyone can send in corrections/additions throughout the season using those links, so if you see an error or omission, click and send!
About the Games, Tournaments, or Meets page
Q: The information on our Games/Tournaments/Meets page is incomplete or incorrect.
A: Depending on your sport, you will have a Games, Tournaments or Meets page to list your competition schedule and results. The information on these pages is posted when it is received by the webmaster via the "Send Info For Web Page", Send Score" or the "Setup New Team" links. This needs to be done by the coach or team coordinator at the start of the season. Anyone can send in corrections/additions throughout the season using those links, so if you see an error or omission, click and send! Scores are particularly hard for the webmaster to find out about, so your help in sending the scores in is greatly appreciated.
About the Photo Gallery
Q: How do I navigate to see pictures in the Gallery?
A: You will see Albums and Photos when you login to the gallery. Albums look very much like photos, except their title starts with "Album:" and they have a very light grey background. Click on the picture or "Click Here" graphic to open the album. Each team will have an album into which their team photos should be placed. After each season completes, the team's album will be moved from the "Currently Active Teams" album to the "Teams from the Past" album. You can still view/add/delete photos in the older albums.
Q: What happens to the gallery registration information?
A: The information you give to register with the photo gallery includes only your name and e-mail address. It is stored on the web hosting server but is not accessible by anyone, including web crawlers. Your e-mail address and name will never be shared with anyone at anytime.
Q: How do I add/delete photos?
A: Register to create an account by clicking on the "Register" link at the top, far right of the Photos Gallery page. Login with your username and password. Navigate to the appropriate album or picture. Click on "Add Item" or "Edit Item" on the left side of the page. Follow the on-screen instructions.
Miscellaneous
